1. My Enchanter is now VARDE

VARDE is the new brand identity of the business previously known as My Enchanter.

Our previous website operated under MyEnchanter.com, which remains active and redirects visitors to our current official website: VardeWorld.com

During this transition period, certain packaging materials, storage pouches, cleaning cloths, care accessories, historical records or communications may still carry the My Enchanter name or MyEnchanter.com branding.

These are genuine materials associated with our business and will progressively transition to VARDE branding.

Throughout this Privacy Policy, “VARDE”, “we”, “us” and “our” refer to the business operating the VARDE brand from Singapore.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit VardeWorld.com, make a purchase or otherwise interact with us.

2. Information We Collect

When you place an order or interact with our website, we may collect information including:

• Name
• Billing and shipping address
• Email address
• Telephone number
• Order and purchase information
• Wrist size or product preferences where provided
• Payment and transaction information
• Customer-service communications

When you browse our website, certain technical information may also be collected automatically, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referral source
• Approximate location
• Website activity and interaction data

This information helps us operate, secure and improve our website and services.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil orders
• Arrange payment and delivery
• Provide shipment tracking
• Process returns and refunds
• Respond to enquiries
• Provide customer support
• Prevent fraud and unauthorised transactions
• Improve our website and services
• Analyse website usage and performance
• Maintain business, accounting and transaction records
• Comply with legal and regulatory requirements

Where permitted, we may also use information to provide product recommendations, marketing communications or a more relevant browsing experience.

4. Email Marketing

Where you have provided consent, or where otherwise permitted by applicable law, VARDE may send marketing communications relating to:

New Products • Collections • Offers • Brand Updates • Editorial Content

You may unsubscribe from marketing communications at any time using the unsubscribe link provided in our emails.

Unsubscribing from marketing emails will not prevent us from sending necessary transactional messages relating to your order, payment, delivery, return or customer-service enquiry.

5. Consent

When you provide personal information to:

Place an Order • Process Payment • Arrange Delivery • Request a Return • Contact Customer Service

we will use that information for purposes reasonably necessary to provide the requested service.

Where consent is required for an additional purpose, such as certain forms of marketing or optional tracking, we will request consent or provide an appropriate method to opt out.

Where applicable, consent may be withdrawn subject to legal, contractual or record-retention requirements.

6. Shopify & E-Commerce Platform

VardeWorld.com is operated using Shopify, which provides the e-commerce platform that enables VARDE to offer and sell products online.

When you visit our website or place an order, certain personal information may be processed through Shopify for purposes including:

• Shopping-cart functionality
• Checkout
• Order creation and management
• Customer accounts where applicable
• Website security
• Fraud prevention
• Transaction records
• Website functionality and performance

Shopify may process or store information using infrastructure located in different countries or jurisdictions.

Shopify operates under its own privacy and security practices and may use third-party service providers to support functions such as hosting, security, analytics, payments and fraud prevention.

7. Payment Information

Payments are processed through the payment methods made available at checkout.

Depending on the payment method selected, payment information may be processed by Shopify Payments or another authorised payment provider.

VARDE does not generally receive or store your complete credit or debit card number.

Payment providers process information in accordance with their own privacy policies, security standards and applicable payment-industry requirements, including PCI DSS where relevant.

We recommend reviewing the privacy terms of the payment provider you choose when completing your purchase.

8. Shipping & Logistics Providers

To fulfil your order, certain personal information may be shared with delivery and logistics providers such as DHL.

This may include:

Name • Shipping Address • Telephone Number • Email Address • Order Information • Customs Information

This information is shared only where reasonably necessary to process, transport, clear and deliver your shipment.

For international orders, relevant information may also be shared with customs authorities, government agencies or logistics intermediaries where required for customs clearance or by law.

9. Third-Party Service Providers

VARDE may use trusted third-party service providers for functions including:

Shopify E-Commerce Services • Payments • DHL Shipping & Logistics • Website Hosting • Security • Analytics • Marketing • Email Communications • Fraud Prevention • Customer Support

These providers may collect, process or store personal information where reasonably necessary to perform services on our behalf.

Some providers may operate outside Singapore. As a result, personal information may be processed or stored in other jurisdictions and may be subject to applicable local laws.

Each provider operates under its own privacy and security policies.

10. International Data Transfers

As VARDE serves customers worldwide and uses international service providers, personal information may be transferred to or processed in countries outside your country of residence.

Where required by applicable law, reasonable measures will be taken to ensure appropriate safeguards are used for international transfers of personal information.

11. Disclosure of Information

We may disclose personal information where reasonably necessary:

• To fulfil an order
• To process payment
• To deliver products
• To provide customer service
• To prevent or investigate fraud
• To comply with legal obligations
• To respond to lawful requests from authorities
• To enforce our Terms & Conditions
• To protect the rights, property or safety of VARDE, our customers or others

We do not sell personal information to third parties for their independent commercial use.

12. Security

VARDE takes reasonable administrative, technical and organisational measures to protect personal information against:

Loss • Misuse • Unauthorised Access • Disclosure • Alteration • Destruction

Our website uses secure connections and recognised security technologies where appropriate.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

13. Cookies & Similar Technologies

VardeWorld.com uses cookies and similar technologies provided by Shopify, VARDE and authorised third-party services.

These technologies may be used for:

• Shopping-cart functionality
• Checkout
• Customer login
• Website security
• Fraud prevention
• Remembering preferences
• Analytics
• Website performance
• Localisation
• Currency display
• Marketing, where permitted

Some cookies are necessary for the website to function correctly, while others may be optional depending on your location and consent settings.

You may be able to manage or disable certain cookies through your browser or cookie-preference settings.

Disabling essential cookies may affect the operation of the website.

14. Currency Display & IP Processing

Prices on VardeWorld.com are based in United States Dollars (USD).

Shopify or authorised Shopify applications may process your IP address or approximate geographic location to support localisation features, including regional settings and estimated currency display.

A cookie or similar technology may remember your selected currency or regional preference.

Any converted price displayed for convenience may be based on an estimated exchange rate.

Unless otherwise stated at checkout, transactions are charged in USD, and your bank or payment provider may apply its own currency-conversion rate or fees.

15. Analytics

VARDE may use Shopify Analytics and other authorised analytics services to understand how visitors use VardeWorld.com.

These services may collect information such as:

Pages Viewed • Visit Duration • Device Type • Browser • Approximate Location • Referral Source • Website Interactions

This information helps us improve website performance, navigation, products and customer experience.

Where required by applicable law, analytics technologies will be used subject to appropriate consent settings.

16. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Processing orders
• Providing customer service
• Managing returns and refunds
• Maintaining accounting and tax records
• Preventing fraud
• Complying with legal requirements
• Resolving disputes

Retention periods may vary depending on the type of information and applicable legal obligations.

17. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information.

These may include the right to:

• Request access to certain personal information
• Request correction of inaccurate information
• Request deletion where legally applicable
• Withdraw certain forms of consent
• Object to or restrict certain processing
• Opt out of marketing communications

Some rights may be subject to legal limitations or record-retention requirements.

To make a privacy-related request, please contact us through the contact details provided on VardeWorld.com.

We may need to verify your identity before completing certain requests.

18. Children's Privacy

Our website is intended for general retail customers and is not specifically directed at young children.

If you are below the age required to enter into a legally binding transaction in your jurisdiction, purchases should only be made with the involvement and permission of a parent or legal guardian.

19. External Links

VardeWorld.com may contain links to third-party websites or services.

Once you leave our website, those websites are governed by their own terms and privacy policies.

VARDE is not responsible for the privacy practices, security or content of independent third-party websites.

We encourage you to review their privacy policies before providing personal information.

20. Business Transfers

If VARDE or the business operating VARDE is reorganised, sold, merged or transferred, personal information may be transferred as part of the relevant business transaction.

Any successor organisation receiving such information will remain subject to applicable privacy and data-protection requirements.

21. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our Business • Website Features • Service Providers • Legal Requirements • Privacy Practices

The revised Privacy Policy will take effect when published on VardeWorld.com unless otherwise stated.

Where required, we may provide additional notice of material changes.

22. Singapore Privacy Requirements

VARDE operates from Singapore and handles personal information in accordance with applicable Singapore data-protection requirements, including the Personal Data Protection Act 2012 (PDPA) where applicable.

Customers located outside Singapore may also have additional privacy rights under the laws applicable in their country or region.

23. Contact Us

If you have questions regarding this Privacy Policy, your personal information or how your information is handled, please contact us using the contact details provided on: VardeWorld.com